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Sofia Connect
Knowledge Hub

Resources & Insights

Case studies, technical documentation, and network updates from Sofia Connect — carrier-grade connectivity provider in Southeast Europe.

Case Studies

Named customer case studies

Real, named customer engagements published in full detail on our case-studies page — including Zayo Europe (east–west corridor) and TEAM Telecom Armenia (400G DWDM into the Caucasus).

Documentation

Peering Policy

Sofia Connect operates an open peering policy at public internet exchanges. Review our peering requirements and how to establish a session.

Documentation

SLA Summary

Our Service Level Agreements define uptime guarantees, fault-response windows, and escalation paths for all product lines.

Documentation

Acceptable Use Policy

The AUP outlines permitted and prohibited uses of Sofia Connect's network services and the procedures for reporting violations.

Network UpdatesQ1 2026

Q1 2026: Network Expansion Update

Sofia Connect expanded DWDM capacity to 400G on the Sofia–Frankfurt route and added new peering at DE-CIX Frankfurt.

Network UpdatesDecember 2025

2025 Year in Review

A summary of network achievements in 2025: new PoP in Dubai, 800G coherent optics deployment, and 15 new peering partners.